{"id":2854,"date":"2020-07-22T12:44:59","date_gmt":"2020-07-22T12:44:59","guid":{"rendered":"https:\/\/nadair.ca\/vacuum\/terms-of-purchase\/"},"modified":"2020-07-22T12:45:00","modified_gmt":"2020-07-22T12:45:00","slug":"terms-of-purchase","status":"publish","type":"page","link":"https:\/\/nadair.ca\/vacuum\/ce\/terms-of-purchase\/","title":{"rendered":"Terms of purchase"},"content":{"rendered":"
For the online purchases of Nadair int. products<\/strong> Online purchases are subject to these General Terms of Purchase providing Nadair\u2019s rights and obligations as those of the client. The client agrees to have read and accepted these General terms of purchase before placing any orders and online purchases for Nadair\u2019s products. The General Terms of Purchase come into force at the time the order is placed.<\/p>\n Nadair int. reserves the right to limit the quantities of its products available for online purchase and to cancel any order, whatever the reason may be; in which case the client will be informed by e-mail or by phone and a full refund will be made.<\/p>\n These General Terms of Purchase only apply to purchases made online, and they do not replace in any way the terms of any other agreement concluded between one of Nadair\u2019s authorized dealers and the client, regarding the products purchased or the same products.<\/p>\n The prices displayed on Nadair\u2019s Website are only valid for online purchases (prices offered by Nadair\u2019s authorized dealers for the same products may differ). The prices are indicated in Canadian dollars (.ca) or US dollars (.com) and do not include taxes. They are only applicable at the time when the client places its order. They may be modified without notice.<\/p>\n The client may sometimes benefit from discounts or promotional offers. These discounts or promotional offers are advertised on Nadair\u2019s Website and are only valid for the period indicated, and according to available stocks. Are not included in prices: sales taxes, handling, delivery and installation charges.<\/p>\n The order is payable only with a valid credit card among the following two: Visa or Master Card.<\/p>\n An authorization from your credit card\u2019s issuer, for the amount of your order, is required at the moment when you place your order. If the debit of the credit card is not authorized or accepted by the card\u2019s issuer, the order will be canceled without notice and without any responsibility or obligation.<\/p>\n You place your order by selecting products from those appearing on Nadair\u2019s Website and by filling out the order form that also appears on the Website.<\/p>\n The transmission of the completed order form to Nadair constitutes a purchase offer for the products mentioned in the order form.<\/p>\n Once Nadair will have confirmed your order by e-mail, it will not be possible for you to cancel or modify it.<\/p>\n If the product ordered happens to be temporary out of stock, Nadair\u2019s Customer Service will contact you to take the necessary arrangements in order to deliver the ordered product to you within the shortest delays.<\/p>\n The order is delivered to the address indicated on the order form.<\/p>\n No order is shipped to a post office box, or to any address outside of Canada, or to remote geographical regions or regions with very limited access.<\/p>\n The order is shipped by the freight company choosing by the customer. The delivery delay is usually of 2 to 7 business days, after reception of the payment. Nadair will not be held responsible for additional delays or damages to the product caused by the transporter.<\/p>\n It is your responsibility to make sure that you are present to receive your order, otherwise the transporter with leave your package at its closest distribution center.<\/p>\n The delivery cost for Canadian provinces and their respective greater metropolitan areas (British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Newfoundland, Prince Edward Island, New Brunswick, Nova Scotia) is established based on packaging information of the product. For all orders over 99$ ( excluded taxes) will be free delivery.<\/p>\n The delivery cost for USA is established based on packaging information of the product. For all orders over 99$ ( excluded taxes) will be free delivery.<\/p>\n Nadair is committed to giving you complete satisfaction of its products. Therefore, Nadair has established this Return and refund policy that you are invited to read in order to know the multiple possibilities available to you before you order products online.<\/p>\n Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.<\/p>\n To make a return, you must present us with a receipt or proof of purchase. Please do not return your purchase to the manufacturer. There are certain situations where only a partial refund is granted: (if applicable)<\/p>\n Any article which is not in its original state, which is damaged or which presents certain missing parts for reasons which are not due to an error on our part. * Any item that is returned more than 30 days after delivery.<\/p>\n Refunds (if applicable) Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request. If your request is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a certain number of days.<\/p>\n Upon receipt of the ordered product, you must immediately verify the condition of the package. Once you acknowledge receipt of the product by providing your signature, you thus attest having received the package in good condition and any damage to the product that would result or not from transportation will not be eligible to this Return and refund policy.<\/p>\n If, upon delivery, you find that the package is damaged, it is advisable to refuse it and immediately contact us at 1 (800) 776-7891. Nadair will take charge of the product\u2019s inspection once it is returned to our facilities. If no damage to the product is found, it will be returned to you in a new packaging, at no additional cost. If the product has indeed been damaged, a new product will be shipped to you, at no additional cost.<\/p>\n If the product that you received does not match the one that you ordered, you must inform us within the 72 hours following its delivery. We will exchange the product and refund the shipping charges, and we will cover the return and shipping costs, provided that the following return conditions are met.<\/p>\n The product must be returned in its original package, and in the same condition as when it was delivered. It must be functional and complete, including all its parts, its attachments, as well as the documentation that goes with it (owner\u2019s manual, warranty card, etc.). We, Nadair, reserves the right to refuse any exchange if either of these return conditions is not met.<\/p>\n
\nNadair int. offers its products for sale in Quebec as well as in the rest of Canada.<\/p>\nPrices<\/h3>\n
Credit card payment<\/h3>\n
Order<\/h3>\n
Shipping<\/h3>\n
Return & refund policy<\/h2>\n
Package receipt and verification<\/h3>\n
Return of a product damaged during transportation<\/h3>\n
The product delivered is not the product ordered<\/h3>\n
The product delivered does not work<\/h3>\n