FAQs Archive - Page 3 of 4

Q: What is the 500 hours service ?

Service At 500hrs is to be sure to protect your motor by changing the carbon brushes. To be noted that at 500 h ours the vacuum will not stop. But if it continues without service, it will burn out the motor if the carbon brushes aren’t changed When the light will be red it means the carbon brushes will be more than finished and will start degrading the motor. But before this happen, the orange light will warn you to change the carbon brushes, which you can do easily at home. Changing the carbon brushes will make your unit good for another 500 h ours of use.

Q: How can I start my central vacuum

The on-off switch to start and stop your vacuum is on the hose handle. There is a 3-second delay before the vacuum shut down completely.

Q: How can I have a longer hose?

You can buy the hose extension. It will give you an extra 15ft of length.

Q: Is my Hight-voltage hose compatible with a 2 pin valve?

Yes, Our hoses are compatible with most inlet and you can order the super valve converter so it can fit in your 2 pin wall valve by contacting us at info@nadair.com or 1 (800) 776-7891.

Q: When should I expect The LED light to change?

See document below that explain when your LED light will change, what it means and what action should be taking

Q: My vacuum is not level or look like it will fall

This happens when the vacuum is not well hung. Please, look at this document to see how it should be hung properly

Q: My unit will not start or stop.

If your unit doesn't start or stop, please look at this document to see the possible problem.

Q: Why is my unit surges?

If your unit surges, you must follow these steps to find the problem. Refer to this document to know the steps to fix the problem.

Q: How to reset my pc board?

Refer to this document for the step to follow to reset your PC board

What is the 500 hours service ?

Service At 500hrs is to be sure to protect your [...]

By suzanne|2020-06-23T14:39:10+00:00June 23rd, 2020|FAQ|Comments Off

How can I start my central vacuum

The on-off switch to start and stop your vacuum is [...]

By suzanne|2019-07-23T13:22:23+00:00July 3rd, 2019|Trouble shooting|Comments Off

How can I have a longer hose?

You can buy the hose extension. It will give you [...]

By suzanne|2019-07-25T15:54:38+00:00July 3rd, 2019|FAQ|Comments Off

Is my Hight-voltage hose compatible with a 2 pin valve?

Yes, Our hoses are compatible with most inlet and you [...]

By suzanne|2019-07-25T15:55:08+00:00July 3rd, 2019|FAQ|Comments Off

When should I expect The LED light to change?

See document below that explain when your LED light will [...]

By suzanne|2019-07-25T15:55:35+00:00June 14th, 2019|Trouble shooting|Comments Off

My vacuum is not level or look like it will fall

This happens when the vacuum is not well hung. Please, [...]

By suzanne|2019-07-25T15:56:43+00:00June 14th, 2019|Trouble shooting|Comments Off

My unit will not start or stop.

If your unit doesn't start or stop, please look at [...]

By suzanne|2019-07-23T13:24:42+00:00June 14th, 2019|Trouble shooting|Comments Off

My unit is blowing air instead of sucking?

This must be because the piping installation was reversed. Please [...]

By suzanne|2019-07-23T13:24:48+00:00June 14th, 2019|Trouble shooting|Comments Off

Why is my unit surges?

If your unit surges, you must follow these steps to [...]

By suzanne|2019-07-23T13:24:53+00:00June 14th, 2019|Trouble shooting|Comments Off

How to reset my pc board?

Refer to this document for the step to follow to [...]

By suzanne|2019-07-23T13:24:58+00:00June 14th, 2019|Trouble shooting|Comments Off